Assessment & certification

Turn your criteria into an assessment that scores, reports, and certifies.

We build the software behind serious assessment and certification programs. We turn your standard, methodology, or expertise into guided questionnaires — with automatic scoring, actionable reports, and expert review built in. Fully custom when that's what it takes, or on Measure/Change, our assessment platform, when you want to launch fast. No spreadsheets, and no development cycle for every change.
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The problem

Running a serious assessment or certification program usually comes down to two bad options.

Either you commission custom software for each assessment product — slow, expensive, and a developer cycle for every change you want to make. Or you run it on spreadsheets and manual scoring, which doesn't scale and is easy to get wrong. Meanwhile the assessments themselves are genuinely hard: hundreds of questions, multiple contributors, completed over days. Scoring by hand is slow and inconsistent. Reports take ages to assemble. And comparing results across a whole portfolio is nearly impossible.

The work that makes you an authority deserves better than a spreadsheet held together by hand.

What we build

We turn your criteria into questionnaires — as simple or as deeply nested as you need — and define how they're scored. From there, the system does the heavy lifting: it scores responses automatically, generates actionable reports, and lets you analyze results across an entire portfolio. It's built for the real shape of this work: complex, collaborative, multi-language assessments, run at scale.

Most programs don't need that built from scratch. We build them on Measure/Change, our platform for building and running assessment tools — distilled from years of doing exactly this work. Because the assessments live in the platform rather than in code, you can launch new assessment products and update existing ones yourself, without waiting on a development cycle for every change. And when a program needs its own engine — the way Green Globes does — we build it fully custom.

How it works

1

Build

We turn your standard, methodology, or criteria into guided questionnaires and a scoring system — basic scores, percentages, or several scores at once, broken down to whatever level you need.

2

Collect

Your clients or members complete the assessment — over time, with multiple contributors, in their own language, with permissions that control who can see and enter what. Bulk entry and templates make large portfolios manageable.

3

Score & report

Responses are scored automatically, and the platform assembles them into high-quality reports — score breakdowns, insights, recommendations, industry comparisons, and executive summaries — without manual assembly.

4

Review & certify

Where your program needs it, expert assessors review submissions, leave feedback, and track revisions — then you issue the rating or certification. Portfolio-wide analysis lets you compare across many entries and prioritize what matters.

What this looks like for you

The same method, shaped to the program you run.

If you run a certification or accreditation program

You evaluate something — a building, a product, an organization — against your standard, and certify what meets it. We give you a platform where applicants submit against your criteria, your expert assessors review and provide feedback, scoring is applied consistently every time, and certified results are produced and tracked across your whole portfolio.

This is how Green Globes runs — a fully custom build.

If you've built your expertise into a methodology

You have deep knowledge — maybe even a book or a framework — and you want to deliver it as a scalable product instead of one-off consulting. We turn your methodology into an interactive assessment that collects the right information and returns personalized, prioritized recommendations, complete with cost-benefit analysis and executive summaries.

This is how Green & Productive turned JLL's book into a product.

If you offer a rating or benchmarking program

You score members or clients and benchmark them against peers or industry norms. We build you an assessment that's powerful enough for detailed scoring and flexible enough to keep current as your field evolves — and deliverable globally, in multiple languages.

This is how BiQ rates building automation — launched on Measure/Change in about a week.

Proven on programs that matter

We didn't design this in the abstract. We've spent years building the platforms behind real assessment and certification programs:

Green Globes (Green Building Initiative)

The science-based, whole-building certification for commercial real estate. Since 2017, the fully custom platform we built has helped certify thousands of buildings and now powers more than 40 assessment products across several regions and three languages.

Green & Productive (JLL)

We turned Jones Lang LaSalle's workplace methodology into a scalable assessment product that, over its nine years, assessed more than 1,000 office environments and processed over 190,000 client metrics.

BiQ — Building Intelligence Quotient

A global, English-and-Mandarin assessment for building automation — launched on Measure/Change in about a week.

How we work

This isn't a tool you configure alone from a sign-up page. We design the assessment with you — translating your standard or methodology into questionnaires, scoring, and reports — build and set up the system, and refine it to how your program actually runs. And when it's built on Measure/Change, you're left with something you can grow: launching and updating assessment products yourself, long after we've handed it over.

Tell us about the program you run — what you assess, score, or certify — and we'll show you what we'd build.

Every assessment program is different, so the best place to start is a conversation. Book a short intro call and we'll walk through your program and where this could help.

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Assessment & certification is one of three ways Empathy Works helps associations lead their field — alongside standards & submissions and membership management.